Contact us

Welcome

Thank you for visiting my shop!
I accept Paypal, if you don't have Paypal, they do accept Credit Cards without having to have an account. Please note, Paypal e-checks take a few days to process which will add additional time to your order.
Thank you!
Stephanie

Shipping details

I SHIP TO YOUR PAYPAL ADDRESS - please make sure it's correct.

I do my best to have them in the mail within a week of of purchase. If you need them sooner please let me know. If you ask for Proofs: It can take 1-4 days before you see your proof (it depends how many orders are in front of yours) and you order starts processing after you approval.

* I ship USPS with delivery conformation, Please DOUBLE CHECK YOUR ADDRESS, you are responsible for shipping if the package is returned to be because of an incorrect shipping address. That being said let me know ASAP if you have a different address.
* If you need your package ASAP please message me to so we can figure out what works best for you. For expedited shipping I offer Priority and Express Priority - Both are available for Domestic & International.

INTERNATIONAL CUSTOMERS:
Jan 2012 & again Jan 2016 - the USPS pretty much doubled international shipping postage to it's current ridiculous price :(
• I ship everything International First Class, most countries now have package tracking.
• If you would like me to send your package Registered International, please message me before you purchase.

All customs fees, taxes, duties, etc. that might occur at the time of delivery are your responsibility. I'm sorry but I will not accept any returns because of these fees.

Refunds, returns & exchanges

If your item arrives damaged, not at all or if your are unhappy with your purchase, please contact me. I will do what ever I can to fix it but unfortunately I cannot replace chewed tags.

You are responsible for return shipping costs and for returning items in their original condition.

Additional information

- To speed up your order please provide your INFO right away.
- Echecks can take as long as a week to clear.
- If you need them sooner please let me know. If you do, please also pay for expedited shipping, such as Priority Mail.

• IF you forget to let me know the INFO for the Back of your tag please message me ASAP, otherwise it will ship blank on the reverse side.

• Custom orders are welcome.
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** TIPS **
CHOOSING A SIZE:
Because pets come in all shapes and sizes, with varying degrees of fluff, it's hard for me to say this weight should get this size tag, etc.
US:
• Except for the XL, I have listed which coins represent the round part of the S,M & L sizes. **** Hold up the coins up to your pet, most of you will find that a quarter is not as large as you think :)
(Medium is my best seller online but Large is my best seller to people who purchase in person, at fairs)

SPACE ON THE BACK
I don't have a character count. I do my best to fit your info to do that I have to
• Take out punctuation marks to save space
- for example:
--- quotes around pets name - "NAME" becomes NAME
--- periods at the end of street abbreviations - St., Dr., Ln. become St, Dr, Ln etc
• Abbreviate Street to St, Drive to Dr, etc
• If this is a tag that is going on your pet, your zip code is not needed. It usually ends up taking much needed space.

CUSTOM COLORS
• If you are choosing more than one color, please let me know which color goes with which part of the tag. For example: Chevron tags instead of just #22, 23 & 30, add a little more detail - Chevron stripes #'s 22&23, name stripe #30 with #22 text.
• When selecting custom colors, I will always use the number you provide not the color name ex: #34 - light pink. #34 is actually hot pink and is what will be on your tag.
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• All designs, images, sayings and photography are copyrighted by Stephanie Paulus

• Using any images on this site, in any way without permission is a strict violation of copyright law.

WHOLESALE:
It is hard for me to offer these tags as wholesale since I have to add the custom info to the back of them at the time of ordering, so they can't really be pre-ordered.
• THAT BEING SAID - I can make both Aluminum and Stainless Steel tags, with my images on the front, that can be engraved on the back if you have an engraver or someone in your area that can engrave pet tags.
- Please contact me to purchase a sample tag for you or an engraver try out. (I will refund the cost of the sample tag once you place a wholesale order)
- Aluminum is available in the Large (1.25 inches / 3.17cm) only
Stainless Steel is available in the Large (1.25 inches / 3.17cm) & Small Bone (S- 1.5 x 1inch) only

Original Art Featured On Pet Tags, Luggage Tags, Phone Cases and more!

Thank you for stopping by ebonypaws.com!
Here, you will find my original art and photography featured on items such as Pet ID Tags, Luggage Tags, Phone Cases, Mirror Compacts and so much more. Keep checking back as I add more items! Also, visit ebonypaws.threadless.com for t-shirts, hoodies, and other apparel.